FabriqDesk

Privacy Policy

Effective date: April 5, 2026

FabriqDesk ("we", "us", or "our") operates the FabriqDesk platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information we collect

Account information: When you sign up, we collect your name, email address, and company details.

Business data: Information you enter into the Service — jobs, clients, materials, invoices, and related records — is stored on your behalf and remains yours.

Usage data: We collect information about how you use the Service, including log data, browser type, IP address, pages visited, and actions taken within the app.

Payment information: Billing is handled by Stripe. We do not store your full card details. Stripe's privacy policy applies to payment data.

2. How we use your information

  • To provide, operate, and improve the Service
  • To process transactions and manage your subscription
  • To send transactional emails (receipts, invoices, team invitations)
  • To respond to support requests
  • To monitor and analyze usage trends to improve the product
  • To detect and prevent fraudulent or unauthorized activity

3. Data sharing

We do not sell your personal data. We share data only with trusted third-party service providers necessary to operate the Service:

  • Supabase — database and authentication hosting
  • Stripe — payment processing
  • Resend — transactional email delivery
  • Vercel — application hosting

We may disclose your information if required by law or to protect the rights, property, or safety of FabriqDesk, our users, or others.

4. Data retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at support@fabriqdesk.com.

5. Security

We implement industry-standard security measures including encrypted data transmission (TLS), row-level security on all database records, and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability

To exercise any of these rights, contact us at support@fabriqdesk.com.

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising or tracking cookies.

8. Children's privacy

The Service is not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice in the Service. Continued use after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this Privacy Policy? Contact us at support@fabriqdesk.com.